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Five Best Practices When Buying Refurbished Electronics
If you read our companion piece about why to buy refurbished devices, you might be wondering how exactly to go about doing that. And no wonder; there are so many horror stories that have circulated about buying previously used devices that would make even the boldest buyer bury their heads in the sand. Well, with this list, we cover all that you need to know about purchasing refurbished devices:
- Find a reputable reseller - certifications are a good way to ensure compliance with higher standards (as we've talked before about with the e-Stewards certification), and with refurbishing the certification to look for is the MAR, or Microsoft Authorized Refurbisher certification.
- Look for a return policy - along with certifications, having a robust return policy usually denotes a reseller that can be trusted, because if you did a good job in the first place, you shouldn't have any issue with taking it back.
- Check the reviews - does the reseller post reviews or allow comments on their site? Or is there a Yelp! option for that company? Either way, you get a more honest insight into the way that company handles their business.
- Choose the right things to buy - this isn't as straightforward as your typical shopping venue, so take into consideration these two things:
- Where the reseller sources their products - are the products from corporate offices or do they come from someone's hobby shop?
- What grading scale they adhere to - A, B, & C are your typical grades; A being the best and C being usable but with significant cosmetic concerns. Anything below C and it's buyer beware.
- Pay attention to package deals - though not a deal breaker, the potential for combined discounts can significantly impact your overall spend. For instance, we often have a surplus of items from one manufacturer or corporate client--like monitors--that wind up getting reduced significantly in an effort for us to move them through our inventory.
When you purchase refurbished devices, you not only access incredible cost savings, but you also help the planet. If you're purchasing a refurbished device for your business, ask the refurbisher about Environmental, Social, and Governance (ESG) credits that you might be able to cash in on. In the Sage shop, we offer specific ESG reporting so you can benefit doubly with your refurbished purchases.
Visit our shop today and see what kind of deals we have in store.
End-to-end deinstallation of desktops, laptops, servers, networking gear, and data center hardware; white-glove onsite teams trained for secure chain of custody initiation.
Secure collection containers and scheduled pickups for enterprise campuses and data centers; flexible container sizes and recurring logistics programs.
GPS tracked transport, serialized item level tracking, secure serialized containers, digital chain of custody documentation, and secure fleet partners vetted for compliance.
NIST 800-88 compliant data erasure, cryptographic wipe, or certified physical media destruction; serialized certificates provided.
Sustainable electronics recycling, e-Stewards certified downstream compliance with local, federal and Basel regulations, responsible material recovery, and transparent reporting. Mass balance accounting of all materials received and dispositioned.
In house refurbishment and resale through global B2B channels, wholesale networks, and Sage-owned retail outlets; maximized equipment value return. Repair and refurbishment services increase the salable value of all assets received.
OEM and distributor trade in program management, valuation services, and turnkey collection for multi vendor hardware environments.
Asset testing, configuration, imaging, and deployment support for newly acquired or redeployed equipment.
Reporting supports timely decommissioning of all licenses installed on assets received.
Mobile shredding units, onsite media destruction, witnessed destruction options, serialized proof, and video verification upon request.
Complete handling of leased asset reconciliation, condition assessment, packaging, documentation, and on time returns to multiple lessors. Repair, refurbishment and kitting services minimize lessor chargebacks at lease termination.
Fully managed equipment or resale revenue donation programs, including data wiping, refurbishment, and nonprofit delivery.
Custom portals and programs enable employees to purchase refurbished corporate devices securely and conveniently with zero enterprise involvement. A one-year warranty is included with all purchases.
Enterprise scale redeployment preparation includes testing, repair, imaging, configuration, repackaging, and global distribution.
