Client Account Manager

Reno, NV

Position Overview

  • Sage is looking for a Client Engagement Account Manager. The Client Engagement Account Manager is responsible for building and maintaining relationships with key clients, developing and executing account plans and driving revenue growth. The ideal candidate will have a strong understanding of the technology industry, excellent communication and interpersonal skills, and the ability to work independently and as part of a team. This position is a hybrid/remote role, which affords you the flexibility to work from home a few days a week while still contributing to the success of the team.
  • Why Sage?  Every team member makes the world a better place, every day. Our Mission is making the world more Sustainable by extending the life of electronics. Our clients are some of the largest enterprise technology users in the world, fueling rapid growth and numerous career opportunities to do well while doing good.

RESPONSIBILITIES:

  • Develop strong knowledge of current service offerings to assigned accounts.
  • Produce reporting details and help build key reporting metrics based on customer needs.
  • Explain reporting, invoicing, and processes to assigned accounts as needed.
  • Builds and maintains collaborative cross-functional relationships with internal support groups that serve Sage customers.
  • Assists in the onboarding process for new customers assigned by management, account setup & account documentation.
  • Maintain accurate customer forecasting.

Requirements:

  • 4+ years of experience with standard Microsoft Office Suite of products – specifically Excel
  • 2+ years of experience with Power Bi reporting
  • Ability to manage and manipulate large sets of data to tell a story

Competencies:

  • BA or BS in business, marketing, communication or related field.
  • Exceptional interpersonal skills, both written and verbal, including demonstrated ability to interact with and develop strong and sustainable partnerships at all levels (internal and external).
  • Excellent organizational skills
  • Self-motivated worker
  • A minimum of 2 years of consultative services sales or account management
  • Ability to work collaboratively with colleagues to create a results-driven and team-oriented environment.
  • Excellent communication, networking and negotiating skills.
  • Superior listening skills to identify customer pain points and ability to determine what solutions Sage can provide to the customer.

Experience developing winning strategies for the customer based on existing solutions and/or by creating new solutions.

OUR PASSION IS YOUR OPPORTUNITY!

Our success with people directly impacts our success in meeting and surpassing our mission. Our investment in helping you to either further or start your career is essential to our success. So, if you’re serious we’re serious about investing in investing in your career in the ITAD Industry! Let’s connect and talk about your future!

Sage Sustainable Electronics is on a mission:

We're making the world more sustainable by extending the life of electronics.

In simple terms, this means better value, less waste and a smaller carbon footprint for businesses. We provide a full range of lifecycle services for every hardware platform from the desktop to the data center to mobility. We don’t recycle. In fact, we hate it. It’s contrary to our reuse mission. But when recycling is necessary, we are proud to be certified e-Stewards because we are uncompromising about the responsible e-waste management.

Sage Sustainable Electronics is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. Sage Sustainable Electronics does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 4 years

Schedule:

  • 8 hour shift
  • Monday to Friday

Travel requirement:

  • No travel

Experience:

  • Microsoft Office: 4 years (Required)
  • Power BI: 2 years (Required)

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